Commenting on the successful completion of the programme, Colin Culross, Director of Development and Asset Management, Link Group Ltd, said:
“We’re delighted with the success of our kitchen and bathroom installation programme since bringing these works in house. Link Property reported a satisfaction rate of 98.84% last year, and we aim to continue to improve this as we move forward.
“Our partnership with PfH Scotland enabled us to deliver the high standard of service our tenants have come to expect while remaining within our budgets.”
Stephen Herriot, Head of Operations at PfH Scotland, said:
“At PfH Scotland, we know how hard social landlords are working to ensure their properties meet the Scottish Housing Quality Standard, including providing kitchens and bathrooms that are in good condition. But we also recognise the challenge of achieving this when labour and material costs are rising while there is a continued expectation on social landlords to keep rents affordable. PfH Scotland can help social landlords like Link to make big savings on repair and maintenance through a targeted and strategic approach to the procurement of products and services.”
PfH Scotland is the Scottish arm of Procurement for Housing, the dedicated procurement services provider to the housing sector, working with local authority and housing association members throughout the country to assess their procurement effectiveness and helping them to achieve step-change improvements in terms both of immediate cost savings and sustainable efficiencies and improvements through smart and strategic procurement. PfH Scotland is jointly owned by HouseMark, National Housing Federation and the Chartered Institute of Housing and managed by Inprova Group.