This framework is a one-stop-shop offering an extensive range of products with high standards of service and flexible solutions including best price and up front transparency for greatest value and complete confidence. Members can run mini-competitions on multiple lots at once to save time and resource allowing you to service your tenants faster and minimise risk in respect of all aspects of the service provision to the PfH Member.
1*, 3* and 5* all-inclusive options
24/7 365 days a year cover
Suite of KPIs including:
First time fix
NA’s (no accesses)
Customer satisfaction
Quality check and auditing
OOH (out of hours) service for emergencies:
No heating hot water
Leaks – water/gas
Vulnerable tenants
Sheltered housing
1A - Gas Service, Repair Maintenance and Installation (3*)
1B - Gas Appliance Repair Maintenance
1C - Gas Repair Maintenance and Installation
1D - Gas servicing ONLY (1*)
1E - Electric Service, Repair Maintenance and Installation (3*)
1F - LPG Service, Repair Maintenance and Installation (3*)
1H - Oil Service, Repair Maintenance and Installation (3*)
1L - Renewables Servicing and Repair Maintenance
1J - CO and Smoke Detector Maintenance
1K - Void Servicing and Maintenance
2A - Service, Repair Maintenance and installation (3* inclusive price covering all dwellings and communal areas)
2B - Servicing ONLY (1*) covers plant room and communal area ONLY
3A - Domestic and Commercial Service, Repair Maintenance and installation (3* inclusive price)
3B - Domestic and Commercial Service Repair Maintenance and installation (5* inclusive price)
1st May 2019 (+1 year extension)
For more information on our Gas Servicing and Multi Fuel Maintenance and Installation framework, call our category expert Jeff Edginton on 01925 286 377.
We have an informative buyers guide that explains how you will save money on this framework, click the link below to download:
We’ve a range of guides and resources available click here to find out more
Achieving more with less: the role of procurement solution providers in social housing17th October 2024 - 10:56 amAchieving more with less- the role of procurement solution providers in social housing In the challenging landscape of social housing, efficiency, cost-effectiveness, and compliance are paramount. Social housing providers are constantly seeking ways to enhance their operations and deliver better services to their tenants and communities. Read on to explore why partnering up with a […]
