AVR Group trading as Alertcom

AVR Group offer the most competitive lone worker protection tariff in the market.

AVR Group is a specialist in the provision of lone worker protection services. We deliver BS8484 compliant solutions to a wide range of public and private sector clients and are proud to be the first-ranked supplier on PfH’s framework for lone worker protection services.

We have been in business since 1976 and have tremendous knowledge and understanding of the risks and issues faced at both lone worker and employer level. AVR Group deliver innovative, flexible and robust lone worker solutions which address these and associated legal obligations.

PfH Members have access to our Team of AVR Group Account Managers and will have their own highly-experienced Account Manager appointed at an early stage. The Account Manager quickly builds understanding of client requirements and ensures that our Devices/Apps directly meet these whilst providing optimum value for money (and with no hidden costs).

To maintain efficiency and drive down costs, we provide PfH Members with free, unlimited access to our Device Management Portal – ‘Alertcom Online’. This brings comprehensive real-time control of ordering, spend, training, and instant device swaps. Management Information, KPI Reporting and a full audit trail is instantly available to Authorised Users, Line Managers and Contract Managers.

Once activated, our easy-to-operate Devices/Apps are intensively monitored
through AVR Group’s own state-of-the-art, totally independent UK-based Alarm
Receiving Centres (ARC’s).We are passionate about customer service and drive excellence through our BS ISO 9001: 2008 accredited Quality Management System – which is totally integrated within our business.

Accreditations and capability

To provide PfH Members with further assurance of our capability we have the following accreditations in place:

✓ ISO 9001 (Quality Management)
✓ ISO 14001 (Environmental Management)
✓ OHAS 18001 (Occupational Health & Safety)
✓ ISO 22301 (Business Continuity)
✓ ISO 27001 (Information Security Management)

In the last decade, AVR Group have protected over 60,000 of society’s most
vulnerable people under contracts awarded via competitive tender.

Our growing portfolio of public clients includes Local Authorities, Housing
Associations and Police Forces – located throughout the UK.

Case Study

For more information on our Alertcom products and services, click here