Technical Support & Associated Services framework

Current Status Live
Framework End Date 26-01-2027
View all key facts

Scottish social housing providers are managing more competing technical demands than ever before. EESSH2 compliance requires detailed stock data and credible retrofit programmes. The Scottish Housing Quality Standard demands ongoing condition monitoring across entire portfolios. Net zero planning under the Climate Change (Emissions Reduction Targets) (Scotland) Act 2019 requires specialist modelling, pathway planning, and PAS 2035 expertise. And day-to-day building maintenance, M&E engineering, and construction projects still require qualified professional oversight regardless of what else is happening at a strategic level. Most organisations don’t have all of that in-house, and running separate procurements for each discipline is slow, resource-intensive, and creates real risk of using unvetted consultants.

About our procurement framework

The challenge for most Scottish housing organisations isn’t identifying what technical support they need. It’s getting access to the right expertise quickly, without the overhead of a full procurement exercise each time, and with enough confidence in supplier quality to use the findings to make significant investment decisions.

Stock condition surveys that feed inaccurate data into asset management systems create problems downstream for years. Poorly specified engineering design leads to M&E installations that underperform or cost more to maintain than they should. CDM failures carry serious legal consequences. And net zero roadmaps built on thin or poorly evidenced analysis don’t hold up when it comes to funding applications or regulator scrutiny. The consequences of using the wrong consultant for technical work aren’t abstract.

The framework was built around PfH members’ actual requirements, with suppliers across six lots covering the full range of professional technical services that Scottish housing organisations draw on. All suppliers have been through financial checks and are subject to ongoing contract management and performance monitoring. Prices are fixed via the framework with an annual price review process. The breadth of the lot structure means members can use a single framework for everything from a reactive stock condition survey through to a long-term net zero programme, with PfH Scotland providing account management support that’s geographically aligned with Scottish members throughout.

Technical Support services

What's Included?

Asset Management: Stock condition surveys, fire risk assessments, options appraisals, data validation, Housing Quality Standards surveys, building surveying, microgeneration surveys, estate and environmental surveys, house condition surveys, active and strategic asset management, business planning advice, database support, HHSRS surveys, DDA audits, dilapidation surveys, and energy performance certificates.

Surveying and Project Management: Quantity surveying and cost control, construction documentation and contract form guidance, tender document preparation, commercial and stock valuations, employers agent services, programme manager, clerk of works and quality manager, partnering and best value procurement advisors, pre-work estimates and budget advice, insurance reinstatement costs, building surveyor, contract manager and administrator, project manager, and partnership advisor and resident liaison.

Engineering Consultancy: Building services design including design, specification and contract preparation, feasibility studies, condition surveys and pre-acquisition surveys, lifecycle analysis, tender appraisal and negotiation, contract administration, and site supervision. Mechanical engineering covering boilers and power plants, heating systems, building management and control, commissioning, domestic water services, ventilation, and air conditioning. Electrical engineering including power generation and distribution, low, medium and high voltage systems, small power, UPS, lighting protection, security and access control, CCTV, and PAT testing. Lighting design, lift maintenance management, surveys, design, specification, and health and safety assessments. Renewables including solar thermal, solar PV, wind, ground source heat pumps, and CHP.

Construction Design Management: Principal Designer services covering planning, management, and monitoring of the pre-construction phase, provision of pre-construction information, liaison with the principal contractor, and preparation and review of health and safety files. CDM Consultant services covering health and safety management, design and construction audits, CDM training, and pre and post construction phase advice.

General Consultancy: Service health checks, risk registers, process mapping, insourcing and outsourcing advice, gas and electrical auditing, commercial growth strategy, organisation change strategy, business planning and stress testing, ICT support and advice, employers agent services, Party Wall Act formalities and advice, client representation, training programmes, KPI measurement, reporting and benchmarking, workshop facilitation, and architectural services including master planning, landscape design, interior design, feasibility proposals, option studies, measured building surveys, new build and refurbishment design, BIM, SAP assessments, Lifetime Homes assessments, Housing Quality Indicators assessments, BBA certified U-value calculations, and BREEAM.

Net Zero Consultancy: Stock assessments, net zero roadmaps, corporate sustainability and ESG strategy, grant and funding management, staff workshops, refurbishment option advice, post-installation monitoring, strategic options appraisals, ISO 50001 support, Retrofit Coordinator (PAS 2035), Retrofit Assessor, Retrofit Designer, energy audits, health and safety advice, baseline assessments, change management, and energy legislation advice. Net zero consultancy services can also be procured via Lot 1a of the Planned Works framework.

Key facts at a glance

Solution Type Standard Framework Agreement
Current Status Live
FTS Contract Notice 2022/S 000-018571
Solution Term January 27, 2023 – January 26, 2027
Owner / Issuing Body Procurement for Housing
Total Lots 6
Suppliers Assigned 8
Procurement Procedure Open procedure (PCR 2015)
Access Routes Direct award or mini-competition
Estimated Total Value £80m

Supporting documents

Contract Notice

Framework appointees

Review the list of suppliers available on this framework. See lots section below for suppliers per lot.

Showing 1-8 of 8 suppliers

Armour Construction Consultants
Brown And Wallace LLP T/A Brown Wallace
Changeworks, Resources For Life LTD
Changeworks, Resources For Life LTD
ECD Architects
ECD Architects
Hulley & Kirkwood Consulting Engineers LTD
Mabbett & Associates Limited (Previously Gep Environmental)
Max Fordham LLP
Ridge And Partners LLP
Ridge And Partners LLP

No suppliers found.

Framework lots

Displayed in ranked order, see buyers guide for more information

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How to use this framework

We're with you throughout the whole process, from scoping your requirements to managing contract delivery. Getting in touch early gives us the chance to help you identify the right lot, the most appropriate procurement route, and the suppliers best placed to meet your needs. That upfront conversation can save a lot of time further down the line. Contracts can be awarded through two routes: direct award or mini-competition.

Once you are a member

Our support doesn't stop at contract award. We provide a comprehensive wraparound service throughout your entire procurement journey from evaluation and award through to contract management and delivery. We work alongside you to ensure suppliers are held to account, performance is monitored, and your contract delivers the outcomes you need. Our goal is simple: to help you achieve the best possible results for the residents and communities we serve, with expert guidance at every stage.

Speak to our account management team

Need to catch up with your account manager? Or want to discuss a project you are working on, our team will be happy to talk this through with you.

PfH Scotland NPS Score
  • Chris McGinn

    Chris McGinn

    Commercial Manager Scotland

  • Andrew McAllister

    Andrew McAllister

    Account Manager Scotland

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Why use this framework?

Provides access to a full range of professional multi-discipline specialists with core strength and experience in housing

Dedicated supplier account management team, geographically aligned with members to provide a local service

All suppliers offer added value services such as project planning and management, interior design, tenant consultation, delivery and installation

Prices are fixed via the framework with a strict price review in place on an annual basis

Who can use this framework?

Frequently asked questions